Terms of service

OVERVIEW
Welcome to Arnovo! The terms "we", "us" and "our" refer to Arnovo. Arnovo operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Arnovo is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced in them (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including browsing our store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address and your billing, payment and shipping information. You represent and warrant that all the information you provide is correct, current and complete, and that you have all rights necessary to provide it.

You are solely responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 – OUR PRODUCTS
We have made every effort to represent our products accurately. However, colours and product appearance may differ from how they appear on your screen because of your device and its settings.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Arnovo may accept or decline your order at its discretion. Your order is not accepted until Arnovo confirms acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change or cancel an order, we will try to notify you using the email, billing address and/or phone number provided with the order.

Returns and refunds are handled in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect when the order is placed, as set out in your order confirmation email. Unless stated otherwise, posted prices do not include taxes, customs or import charges.

We may offer promotions from time to time that are governed by separate terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases, and to promptly update it so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the payment information you provide is true, correct and complete, (ii) you are authorised to use that payment method, (iii) charges you incur will be honoured by your card issuer, and (iv) you will pay charges you incur at the posted prices, including any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing or events outside our control. Our Shipping Policy explains how we handle lost or delayed parcels. Once we transfer products to the carrier, title and risk of loss pass to you, subject to your rights under applicable consumer law.

SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video and audio, and their design, selection and arrangement, are owned by Arnovo, its affiliates or licensors and are protected by copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish or transmit any material on the Services without our prior written consent. All rights not expressly granted are reserved by Arnovo.

Arnovo's names, logos, product names, designs and slogans are trademarks of Arnovo or its affiliates or licensors and must not be used without our prior written permission. Shopify's name, logo, product names, designs and slogans are trademarks of Shopify. All other names, logos and trademarks on the Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may be given access to customer tools offered by third parties as part of the Services, which we neither monitor nor control. We provide access to such tools "as is" and "as available", without warranties or endorsement, and have no liability arising from your use of them. Any use of optional third-party tools is at your own risk, and you should make sure you are familiar with and approve of the terms on which they are provided.

We may offer new features through the Services in the future. Such features will also be part of the Services and subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and links to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you leave the Services to access them, you do so at your own risk, and we are not liable for any harm or damages related to your use of third-party websites or purchases made on them. Complaints or questions about third-party products and services should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Arnovo is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Arnovo. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Arnovo, including any injury, damage or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with Arnovo.

SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be shared with Shopify and with third parties that may be located in countries other than where you live.

SECTION 11 – FEEDBACK
If you submit ideas, suggestions, feedback, reviews or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own or have the necessary rights to your Feedback, that you have disclosed any compensation or incentives you received for it, and that it complies with these Terms. We have no obligation to keep Feedback confidential, pay for it or respond to it, and we may monitor, edit or remove Feedback we consider unlawful, offensive or otherwise objectionable.

You agree that your Feedback will not violate any third party's rights, will not be unlawful, abusive or obscene, and will not contain any malware. You may not use a false email address, pretend to be someone else, or otherwise mislead us or others about the origin of any Feedback. You are solely responsible for your Feedback and its accuracy.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct any errors, to change or update information, or to cancel orders if any information is inaccurate, at any